Delivery Information
Delivery is 3-5 working days however, please note this may vary depending on unforeseen circumstances, please do not hesitate to contact us at info@amoursparkles.com if you are experiencing a delay.
All orders are usually dispatched within 1-3 working days of receiving your order. Please note during peak periods, sales and promotions this could take up to 3-5 working days for us to dispatch your order
UK Shipping
Standard UK delivery charge is £5.99
Standard delivery to central Scotland is £7.99
Standard delivery to Highland & island Scotland is £9.99.
If you have any issues with shipping while trying to place an order please email us info@amoursparkles.com or message us on our social media platforms (instagram/facebook) *Amourspanishsparkles* where we will be happy to help.
Local Collection
Local Pick-up is for our address only.
It is NOT a click and collect collection point.
If you select the local pick up option but are unable to collect your order from our address you would need to pay the correct shipping charge.
If you wish to cancel your order due to this there will be a £2.50 charge.
If you have any issues or need further information regarding local collections please get in touch via email – info@amoursparkles.com or message us on our social media platforms (instagram/facebook) *Amourspanishsparkles* where we will be happy to help.
Cancellations/Returns/Refunds
In the event you wish to cancel your order please contact us immediately at info@amoursparkles.com if the order has already been dispatched you are responsible for sending it back to us at your own cost, the goods must be sent back in a resalable condition and unused, otherwise, we may not be able to refund your order.
If you have received your order and wish to return it, you have7 days to do this by, after the 7th day has passed, then you notify us of return, this will not be able to be fulfilled. If you would like to return, please email us at info@amoursparkles.com where we will be happy to help. You are responsible for the cost of returning the goods back to us (as also stated in terms and conditions)
Refunds will be processed accordingly, minus the shipping charges. Providing items are unopened, unused and in a re-saleable condition, otherwise, we may not be able to refund you for the items. We will keep you updated with any of the above by email.
Head Office Contact:
2 Century Drive
Willenhall
West Midlands
WV13 2JH
01902 471706
PLEASE NOTE ANY INCONSISTENCE WITH ORDERS YOU HAVE RECEIVED, MUST BE REPORTED TO US BY EMAIL WITHIN 48HOURS OF YOU RECEIVING YOUR ITEMS, IF IT GOES PAST THE 48HOUR TIME FRAME, WE WILL BE UNABLE TO DEAL WITH ANY SUCH REQUEST.
